SMART Volunteering_Learner Pack- NGOs

Detailed description of the activity The importance of effective communication Group discussion about the importance of effective communication. Optional activity: paired work where one learner speaks and the other does everything possible to ignore and not to listen. This is followed by all group discussion to assess how it felt not to be listened to. As a volunteer how can you ensure you are listening effectively? As an NGO or support worker, how can you use effective communication to help migrant women? Type of activity Group followed by paired work Duration (in minutes) 15 minutes Materials needed Flipchart to log how it felt doing the exercise Annexes Lesson plan Name of the activity : Communication skills (optional) Module : 2 Mapping My Skills