Facilitator_s_Guide_WP2-Business_Sector-EN

the class (consider about 20 minutes more). ins 10.25 BREAK 30 mins 10.40 Cross-cultural communicatio n - PPT slides 11-13 - Video “Cross-Cultural Management”. - Activity “Work-related values and attitudes -3” These slides provide an overview on cross-cultural communication characteristics as crucial skill to guarantee a genuine and productive intercultural working environment and implement a concrete CSR. The video describes the 3R approach to working effectively in a cross-cultural environment. The 3Rs consist of (1) Recognizing cross-cultural differences, (2) Respecting differences, and (3) Reconciling differences. The handout consists in a simple questionnaire stimulating learners to reflect on some of their own cultural values and to explore the potential impact of cultural differences as they work in a new country or culture. Handout 3 includes detailed instructions for the facilitators to carry out the activity for about 30 minutes. 15 mins 11.10 Intrapersonal and Interpersonal Communicatio n - PPT slide 14 - Activity “Quick quiz on Interpersonal – Intrapersonal communication-4” This slide introduces learners on the characteristics of interpersonal and intrapersonal communication as crucial characteristics to guarantee a genuine and productive intercultural working environment and implement a concrete CSR. Handout 4 is a quick quiz on interpersonal and intrapersonal communication skills lasting about 15 minutes, but that can be extended with a group discussion. This tool is suitable for the platform. The correct answers are in bold.